The BUYER declares that they have read and understood the preliminary information regarding the essential characteristics, sale price, method of payment and delivery of the product forming the subject of the contract on the SELLER’s website at https://earfit.com.tr/ and have given the necessary confirmation electronically.

The product forming the subject of the contract is delivered to the BUYER or to the person/organisation at the address given by the BUYER within the period stated in the preliminary information on the website for each product, depending on the distance of the BUYER’s place of residence, provided that the statutory period of 30 days is not exceeded.

Where the product forming the subject of the contract is to be delivered to a person/organisation other than the BUYER, the SELLER cannot be held responsible if that person/organisation refuses to accept delivery.

The SELLER is responsible for delivering the product forming the subject of the contract intact, complete, in accordance with the specifications stated in the order and, where applicable, together with any warranty certificates and user manuals.

For the product forming the subject of the contract to be delivered, a signed copy of this contract must have reached the SELLER and its price must have been paid by the BUYER’s chosen method of payment. If for any reason the price of the product is not paid or is cancelled in the bank records, the SELLER is deemed to be released from the obligation to deliver the product.

If, after delivery of the product, the relevant bank or financial institution fails to pay the price of the product to the SELLER because the BUYER’s credit card has been used unfairly or unlawfully by unauthorised persons through no fault of the BUYER, the product must be returned to the SELLER within 3 days, provided it has been delivered to the BUYER. In that case the shipping costs are borne by the BUYER.

If the SELLER is unable to deliver the product forming the subject of the contract within the applicable period because of force majeure or extraordinary circumstances preventing transport, such as adverse weather or the interruption of transport links, the SELLER is obliged to notify the BUYER. In that case the BUYER may exercise one of the following rights: to cancel the order, to have the product forming the subject of the contract replaced with an equivalent where one exists, and/or to postpone the delivery period until the impediment is removed. If the BUYER cancels the order, the amount paid is refunded in cash and in full within 10 days.

Products sold with or without a warranty certificate that are faulty or defective may be sent to the SELLER for the necessary repair under the terms of the warranty, in which case the shipping costs will be borne by the SELLER.

The BUYER has the right of withdrawal within 7 days of delivery of the product forming the subject of the contract to the BUYER or to the person/organisation at the address given. To exercise the right of withdrawal, notice must be given to the SELLER by fax, email or telephone within that period and the product must not have been used within the terms of Article 6. Where this right is exercised, the return of a copy of the courier delivery receipt showing that the product delivered to the BUYER or to a third party has been sent to the SELLER, together with the original invoice, is compulsory. The price of the product is refunded to the BUYER within 7 days of the receipt of these documents. If the original invoice is not sent, VAT and any other statutory charges cannot be refunded. The shipping cost of a product returned by reason of the right of withdrawal is borne by the SELLER.

The right of withdrawal cannot be exercised for products that by their nature cannot be returned, single-use products, software and programs that can be copied, consumables, products that perish quickly or whose expiry date has passed, and services.